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Notice of change for address and office hours.
Please note that Surf Erie has moved.

New address:
Surf Erie
1946 West 26th Street
Erie, PA 16508

Office Hours
9:00 a.m. till 5:00 p.m. Monday through Friday

Tech Support Hours
9:00 a.m. till 9:00 p.m. Monday through Friday (unchanged)
10:00 a.m. till 6:00 p.m. Saturday (unchanged)

Thank you for you cooperation, and feel free to contact our office at (814) 836-1000 (unchanged) if you have any questions or concerns.

Thank you,
Surf Erie Management

*Private Detective Scare is Storm Trojan*
A malicious Trojan sent in email claims the recipient is being spied upon and that the attachment to the message is proof of a previously recorded conversation. Here's what it really is. http://antivirus.about.com/b/2007/11/17/private-detective-scare-is-storm-trojan.htm?nl=1

** Referral Special **
SurfErie is offering a referral special to existing Dial-up and DSL customers. You will receive a $20.00 credit to your account for each referral! Once the referred customer has an established account and they paid their first invoice a $20.00 credit will be applied to both their account as well as yours.

*SPAM*
Surf Erie is now tagging messages that appear to be junk email with *SPAM* at the beginning of the subject line. This will help all customers quickly identify messages that will most likely be junk email (spam). Also, customers will be able to set up rules within their mail program or on our web based email program that look for *SPAM* in the subject line and can either delete the message or send it to a specified folder where you can quickly scan them over for verification before deleting them. Note: creating rules is not required but will greatly enhance removing junk email (spam). Instructions on how to setup rules for Microsoft Outlook can be downloaded here. Instructions on how to setup rules for Microsoft Outlook Express can be downloaded here. Instructions on how to setup rules for Web Mail (going through the surf Erie website) can be downloaded here.

Thank You
Surf Erie Internet Service

     

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